RepIndia has appointed Yash Bhatt as Account Director in its Online Reputation Management (ORM) vertical, further strengthening the agency’s growing digital communications and brand reputation practice. With over 14 years of expertise across customer service, digital brand experience, and reputation management, Bhatt brings a strong strategic focus as RepIndia scales its data-led and customer-centric ORM capabilities.

Before joining RepIndia, he served at Games24x7, where he significantly contributed to shaping the company’s digital customer experience strategy and enhancing brand trust across multiple platforms. His experience in managing high-volume digital interactions and building robust response frameworks positions him well for his new role.

At RepIndia, Bhatt will lead initiatives to advance social intelligence, enhance response management systems, and elevate customer experience-driven reputation strategies that align with evolving consumer expectations. He highlighted RepIndia’s clarity, consistency, and agile decision-making as key factors that inspired him to join the organisation.

With this appointment, RepIndia continues to strengthen its leadership bench as it expands its integrated, insight-led reputation management offerings.