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Parloa Secures $350M Series D, Triples Valuation to $3 Billion Amid AI CX Expansion

Parloa Secures $350M Series D, Triples Valuation to $3 Billion Amid AI CX Expansion Startup Stories

 Berlin-based artificial intelligence innovator Parloa has successfully raised $350 million in a Series D funding round, elevating the company’s valuation to $3 billion—more than triple its worth in just eight months. The oversubscribed round was led by General Catalyst with robust participation from returning investors, including EQT Ventures, Altimeter Capital, Durable Capital Partners and Mosaic Ventures, reflecting strong market confidence in Parloa’s growth trajectory and strategic vision.

Parloa specialises in agentic AI solutions engineered to transform enterprise customer experience by automating sophisticated support functions with minimal coding. Its AI Agent Management Platform enables organisations to deploy, manage and optimise AI agents that deliver fast, personalised interactions across voice and digital channels, driving both operational efficiency and customer satisfaction. The startup’s technology is increasingly leveraged by global Fortune 500 brands to enhance service delivery and deepen engagement at scale.

The newly secured capital will underpin Parloa’s global expansion strategy, with a focus on bolstering its presence across the United States and Europe, enhancing platform capabilities, and accelerating innovation in responsible AI. With total funding now exceeding $560 million since inception, the company is positioned to advance its leadership in AI-driven customer experience solutions and capitalize on rising enterprise demand for intelligent automation.